Infusion Solutions Inc

Serving Whatcom, Skagit, Island, San Juan, Snohomish, and North King County from two convenient locations:

Bellingham Office
477 W Horton Rd
Bellingham, WA 98226

Everett Office
5929 Evergreen Way
Everett, WA 98203

Infusion Solutions Inc

Staff

The Nursing Team

Infusion Solutions Staff


Rowena Birnel, RPh

Infusion Solutions is owned and operated by Rowena Birnel, a 1988 graduate of University of Washington School of Pharmacy. Rowena’s pharmacy career includes seven years as an investigational drug coordinator and ambulatory care pharmacist at the Seattle VA Medical Center. She has 15 years experience working in the home infusion industry for two national home infusion providers.

Rowena is proud to be a part of a highly motivated and talented team of professionals whose focus is quality and personalized patient care. She is excited about the opportunity to provide the community a local and accommodating option for home infusion care.

Raised in Bellingham, Rowena enjoys an active northwest lifestyle with her husband and three sons. Her pastimes include spending time with her family, her pets, racquetball, playing and coaching soccer, hiking, boating, baking and reading.

Rowena is a board member of two non-profit organizations, the Meridian Youth Soccer Club and the Washington State Junior Racquetball Board. She has also recently joined the board for the National Home Infusion Association in 2018.

rowena@infusionsolutionsinc.com

Abby Ferreira, PharmD/RPh

Abby is a clinical pharmacist responsible for monitoring patient therapy, ensuring the quality and accuracy of medications, and collaborating with physicians and nurses to optimize patient care.

Abby has been working in the pharmacy field since 2002. She received her Doctorate in Pharmacy in 2008 from University of Iowa. Abby moved to Bellingham in 2008 to work at a locally owned community pharmacy as a retail and compounding pharmacist. After a few years in the retail setting, she decided to move on to a clinical position at Infusion Solutions, where she could provide more direct patient care. Abby has completed the Home Infusion Pharmacy Certificate program through the National Home Infusion Association. She spends her free time hiking, skiing, and kayaking with her husband, her two children, and their two dogs. She is thrilled to be a part of a locally owned and operated pharmacy, where patients can know and trust their healthcare providers.

abby@infusionsolutionsinc.com

Jeff Bunney, RPh

Jeff Bunney, RPh is a clinical pharmacist at Infusion Solutions. Jeff is a 1997 graduate of the University of Washington Pharmacy program. He has a great deal of both home infusion and retail pharmacy experience, which makes for a well-rounded and savvy pharmacist. He is excited to be back in the home infusion realm, working for a locally owned pharmacy that puts patient care first.

Jeff is an audiophile with a great selection of eclectic music, and has a buttery smooth golf swing. He is an avid Seahawks fan and dominates his Fantasy Football league(s).

jeff@infusionsolutionsinc.com

Jennifer Harbick, PharmD

It takes a village to raise a pharmacist.

Fun fact: municipalities of less than 500 people have to be chartered as villages in Missouri, so our new pharmacist, Jennifer Harbick PharmD, did in fact spend her childhood in a village. She grew up in Josephville, MO (pop. 300-ish), just east of St. Louis. She and her 3 siblings spent their time outdoors, running barefoot, driving tractors, tending to the crops, and doing the necessary chores on their family homestead. As a result, Jennifer developed a strong work ethic that has served her well throughout her life.

To wit: at 16, she took the advice of her brother-in-law (who was in the drug wholesale business), marched into the local K-Mart Pharmacy, and basically demanded a job. This proved pivotal in her life path as she now set her sights on science and pharmacy. She graduated from high school and immediately enrolled in the St. Louis College of Pharmacy. She commuted 65 miles one-way (uphill, in the snow…) everyday, worked at the local Walgreens pharmacy, and eventually graduated in 2001 with her PharmD. Dedication!

While in pharmacy school, she had a rotation in Anchorage, which opened her eyes to the West. When a recruiter for St. Joseph hospital called, she jumped at the chance and ventured to Bellingham to work in the hospital. From there, she opened and managed a Walgreens in Bellingham, then moved into home infusion with Option Care, where she worked from 2006-2017. Jennifer is now here at Infusion Solutions, and feels blessed to have the opportunity to do the work she loves. She very much enjoys the collaborative clinical environment, and the ability to really get to know the specialty drugs that are the cornerstones of infusion therapy.

Jennifer is married with two kids, ages 9 and 6. They have an active family life that involves church, school, scouts, theater, camping, boating, and more. If time allows, Jennifer loves to read and spend time gardening and cultivating their 5 acre property, re-creating the village of her youth…
We love her precision, thoroughness, and expertise, and feel she is a great member of the team.

jennifer2@infusionsolutionsinc.com

Bianca Pries, PharmD

Bianca is a clinical pharmacist at Infusion Solutions.

Biance@infusionsolutionsinc.com

James Houston, PharmD

James is a Pharmacist at Infusion Solutions.

james@infusionsolutionsinc.com

Ingrid Donnelly, PharmD

Ingrid is a pharmacist at Infusion Solutions.

ingrid@infusionsolutionsinc.com

Jana Schmella, PharmD

Jana is a pharmacist at Infusion Solutions.

jana@infusionsolutionsinc.com

Rebecca Smith, RD

Rebecca is a Registered Dietitian at Infusion Solutions.

rebecca@infusionsolutionsinc.com

Noella Rebello, BSN/RN, Clinical Services Director

Noella is the Clinical Services Director at Infusion Solutions

noella@infusionsolutionsinc.com

Dana, RN/CRNI

Dana is the nurse manager at Infusion Solutions.  She has a bachelors degree from Western Washington University in Elementary Education and an ASN from Whatcom Community College. Dana completed her Certified registered Nurse of Infusion credentials in early 2014. She loves educating her patients and helping advocate for them to receive the best care possible.

She enjoys spending time with her husband and their 3 children (ages 14, 11, and 4), reading, bike rides with her family, playing with her 2 dogs, and exploring the tide pools at Birch Bay. They recently adopted two children from Uganda, and are officially a mini-van family!

dana@infusionsolutionsinc.com

Shyloh, RN

Originally from California, Shyloh spent some time in Florida before ultimately graduating from Anacortes High School. After that, she attended Skagit Valley Community College (Whidbey Campus) to begin her nursing studies, graduating with an LPN degree in 2007. She then spent an additional two years at Bellingham Technical College to obtain her RN degree.

Shyloh spent numerous years working in long-term care and rehab facilities before joining Infusion Solutions in 2013. She was thrilled to have an opportunity to pursue a position that combined her love of infusion nursing and her desire to help people stay at home to recover from illness.

When not at work, Shyloh enjoys spending time outdoors, walking with her husband and dog, and photography.

shyloh@infusionsolutionsinc.com

Rachael, RN, BSN

Rachael is an registered nurse at Infusion Solutions.

rachael@infusionsolutionsinc.com

Lindsey, RN

Lindsey is a registered nurse at Infusion Solutions.

lindsey@infusionsolutionsinc.com

Lynn, RN

Lynn is a Registered Nurse and Clinical Liaison at Infusion Solutions.

lynn@infusionsolutionsinc.com

Jennifer, RN/CRNI

Jennifer has been a nurse for over 30 years. She spent the early part of her career at Swedish hospital in Seattle, where she developed a well rounded nursing skill set. She then moved up to the Bellingham area, and did a wide variety of nursing including stints at the hospital, a skilled nursing home, and home health. About 5 years ago, she discovered the home infusion niche, and was immediately drawn to it’s unique challenges and opportunities to grow. She has dedicated herself to this discipline, and even obtained her CRNI (Certified Registered Nurse of Infusion) credentials two years ago…on the first try no less! This is no small feat and demonstrates that Jennifer has a vast infusion knowledge base and great clinical skill.

Jennifer is a Bellingham native and a proud Sehome High gradute. Her two older sisters went into nursing, and so it seemed logical for her to follow down that path. She has made her way back to Bellingham to raise her two kids, aged 27 and 17, and to adopt as many animals from the Whatcom Humane Society as possible. That list includes 3 dogs and a bird at this point, but that is subject to change.

Outside of work, Jennifer enjoys walking all those dogs, sewing, hiking, and more.

jennifer@infusionsolutionsinc.com

Caroline, RN

At morning report recently, I noticed a new nurse in the room. I was surprised at how at ease she was, contributing to conversations and cracking wise like she had been at Infusion Solutions for a long time. I liked her right away–she just fit in and understood how to integrate herself into the group seamlessly. After talking to her about her upbringing, I can understand why.

Check out Caroline’s whirlwind journey through childhood; born in Sao Paulo, Brazil, then on to Chicago, then Geneva, Switzerland, then Korea, then Japan, then back to Korea (where she graduated from high school), with multiple stops in Hawaii throughout. Though she “hated” all this moving at the time, Caroline does credit this unique upbringing for her ability to handle new situations well and to connect with people from all walks of life. This explains the ease with which she integrated into the Infusion Solutions family!

After high school, Caroline was dead set on saving the beautiful world she grew up in, so she attended the University of Michigan and obtained an Environmental Science degree. However, that path proved too fraught with politics, and she transitioned into nursing in order to empower people to get and be well. This meant another round of schooling, this time at Flinders University in Australia, where she obtained her BSN in 2005. Her nursing experience includes urgent care, nephrology, dermatology, and home infusion. She particularly enjoys home infusion because it is truly patient focused and allows patients to be take ownership of their healing, which is critical to their success. Her clinical abilities are excellent and her interpersonal skills are a great asset to her chosen profession. She is now saving the planet one patient at a time.

Caroline is married to a native Spaniard, a gentleman named Benjamin whom she met on a ski trip to Italy in 2015. They lived in Spain for a period of time before choosing to settle in Bellingham early in 2018. They love skiing/snowboarding, eating great food, jamming to music of all genres, and of course…travelling. New Zealand is next on the list.

And even though her first name adds to our Caroline Confusion (we now have three of them), we couldn’t be happier to have her on board! Welcome Caroline the Third!

caroline@infusionsolutionsinc.com

Jayme, RN

Jayme is an infusion nurse at Infusion Solutions.

jayme@infusionsolutionsinc.com

 

Isabel, RN

Isabel is an infusion nurse at Infusion Solutions.

Isabel@infusionsolutionsinc.com

Sara, RN

Sara is an infusion nurse at Infusion Solutions.

sara@infusionsolutionsinc.com

Kathleen, RN

Kathleen is an infusion nurse at Infusion Solutions.

Kathleen@infusionsolutionsinc.com

Errin, RN

Errin is an RN at Infusion Solutions.

errin@infusionsolutionsinc.com

 

Susan, RN

Susan is an RN at Infusion Solutions.

susan@infusionsolutionsinc.com

Summer, RN

Summer is an RN at Infusion Solutions.

summer@infusionsolutionsinc.com

Carey, CMA

Carey is a Certified Medical Assistant at Infusion Solutions.

carey@infusionsolutionsinc.com

 

Melissa, Nurse Scheduler

Melissa is a Nurse Scheduler at Infusion Solutions.

Melissa2@infusionsolutionsinc.com

 

Nathan, Reimbursement Specialist

Nathan is  Reimbursement Specialist at Infusion Solutions.

nathan@infusionsolutionsinc.com

Marc Ambers, Pharmacy Technician

Marc is a Pharmacy Technician here at Infusion Solutions.

marc@infusionsolutionsinc.com

 

Kristen Knudsen, Pharmacy Technician

Kristin Knudsen was born and raised in Grand Junction, CO. She loves the place and still considers it home, but life changes prompted her to make a change…a radical one. She uprooted and moved to Bellingham, WA, essentially sight-unseen. She certainly came at a good time, when it is sunny and warm!

She came to Infusion Solutions at a good time, too. We can really use her 25-plus years of pharmacy technician experience. She started out thinking about becoming a Veterinarian, but after taking a job in high school at the local pharmacy, she ended up liking it so much she stayed. For 12 years!

She became a board certified pharmacy technician, and eventually ended up taking a job at Advanced Pharmacy Services. It was there that she got exposure to long term care and home infusion pharmacy work. She loved the precision of the work and stayed with APS for another 15 years.

And now, she is here with us at Infusion Solutions. She and her Great Mastiff Thumbelina (yes!) and Sonny the cat have settled in the great northwest, and they look forward to the hiking, kayaking, and camping available to them in our neck of the woods. She has never been to Canada, and is looking forward to crossing that one off the list. Shouldn’t be a problem…

We are happy to have Kristin and look forward to her valuable contributions to our patient care!

kristin@infusionsolutionsinc.com

Lisa Schneider, Pharmacy Technician

Lisa is our newest Pharmacy Technician. She grew up on the east coast, working in the family pharmacy and riding her horse. She attended college in Salem, West Virginia, graduating with a Bachelor of Science degree that did not include pharmacy studies.

Pharmacy reappeared on the horizon many years later when the business she was working for suddenly closed and moved to China. A federally funded program that helps people train for new careers became available with course studies that included Pharmacy Technician. After graduating from Skagit Valley College, she worked at a custom compounding pharmacy hoping to learn those skills. Now that she has transitioned to Infusion Solutions, she is looking forward to building her sterile compounding skills and learning the home infusion business. Lisa reports that she really likes it, if for no other reason than we are keeping her busy…and she likes being busy!

Outside of work, Lisa spends time with her husband, their herd of dogs and cats, and of course, her horse. She continues to actively ride and thoroughly enjoys time spent around all these majestic animals.

lisa@infusionsolutionsinc.com

Christine Lee, Pharmacy Technician/Reimbursement Specialist

For Christine Lee, it feels good to be back in the hood.

Christine is the newest member of our pharmacy technician team. She was born in San Diego, but moved up to Lynden in her middle school years and graduated from high school there. She then went to Seattle Pacific University to pursue her RN credentials, but two years into that program she realized nursing was not a good fit for her. She decided to rejoin her family (now in San Diego) and pursue her Pharmacy Technician credentials. She graduated in two years from the Grossmont Health Occupations Center, and her pharmacy career then began in earnest.

She moved to Utah, where she spent two years working in a hospital setting. In the meantime her family relocated to Georgia so she followed them there, but the south was not the place for her. The pull of the Northwest brought her back to what feels like home—to Bellingham, and thus to Infusion Solutions. Here she can spend more time in the sterile clean room working on her custom compounding skills, and reconnect with her old friends. In Christine’s words, it feels good to be “back in the hood”…in more ways than one!

This fall she plans on attending Western Washington University, and now has her sights set on becoming a pharmacist. Awesome!

Outside of work, Christine enjoys travel (Japan and Europe on the list), volleyball, tennis, camping, paddleboarding, and baking, among other things. She will listen to almost any genre of music and find it likeable, and has been known to binge watch New Girl. She also has a sweet yellow lab named Honey, reportedly the only lab alive who does not like to swim.

Welcome Christine! We are happy to have you!

Christine@infusionsolutionsinc.com

Harry, Pharmacy Technician

Harry is a Pharmacy Technician at Infusion Solutions.

harry@infusionsolutionsinc.com

Nicole, Pharmacy Technician

Nicole is a Pharmacy Technician at Infusion Solutions.

nicole@infusionsolutionsinc.com

Bethany, Pharmacy technician

Bethany is a Pharmacy Technician at Infusion Solutions.

bethany@infusionsolutionsinc.com

Karen, Reimbursement Specialist

Karen is a well-rounded and talented addition to the Infusion Solutions team. She has had a diverse work history, including physician liaison for two hospitals, dental assistant, and para-educator (her favorite, of course!) Additionally, she has is a licensed pharmacy technician and has a history of medical billing, so she can do just about anything around here. Currently, her focus here at Infusion Solutions is on intakes and authorizations.

Karen was born and raised in the Bay area, one of three children. She is married and has three kids of her own, and by all accounts the family is very close. Karen worked a little bit while raising them, but mostly she volunteered in hospitals and the classroom while the kids were young. She was very active in this regard; her daughter Christine (who also works for us in Reimbursement) reports that she cannot recall a time when her mother was not in her classroom. And Karen’s ability to whip up snacks, brown bag lunches, and meals for a hungry group of kids is legendary. To this day, Christine’s friends (now all grown up) still want to hang out with Karen, probably because she fed them constantly all those years. Suffice it to say, Karen is kind, gracious, and very pleasant to everyone she encounters. Our patients and referral sources will certainly like her.

Outside of work, Karen likes to garden, travel, kayak, cook, and spend quality time with her family. They don’t have any dogs at present, but that is going to change once they find their ideal spot here in Whatcom County. I am hoping that once they find their dream location, she will have me over for dinner.

Welcome Karen!

Karen@infusionsolutionsinc.com

 

Allison, Reimbursement Specialist

Allison is an Intake Specialist at Infusion Solutions.

Allison@infusionsolutionsinc.com

Whitney, Intake Coordinator

Whitney is an intake Coordinator at Infusion Solutions.

whitney@infusionsolutionsinc.com

Jesmeen, Authorization Specialist

Jesmeen is an Authorization Specialist at Infusion Solutions.

jesmeen@infusionsolutionsinc.com

 

Lindsey, Authorization Specialist

Lindsey is an Authorization Specialist for Infusion Solutions.

lindseyj@infusionsolutionsinc.com

Theresa, Reimbursement Specialist

Theresa is a Reimbursement Specialist at Infusion Solutions.

theresa@infusionsolutionsinc.com

Derek, Reimbursement Specialist

Derek is a Reimbursement Specialist at Infusion Solutions.

derek@infusionsolutionsinc.com

Annie, Reimbursement Specialist

Annie is a Reimbursement Specialist at Infusion Solutions.

annie@infusionsolutionsinc.com

 

Kathleen, Reimbursement Specialist

Kathleen is a Reimbursement Specialist at Infusion Solutions.

kathleenF@infusionsolutionsinc.com

 

Jordan, Reimbursement Specialist

Jordan is a Reimbursement Specialist at Infusion Solutions.

jordan@infusionsolutionsinc.com

 

Mike, Warehouse Manager

Mike is the Warehouse Manager for Infusion Solutions.

michael@infusionsolutionsinc.com

Arvind, Pharmacy Assistant

Arvind is a Pharmacy Assistant at Infusion Solutions.

Arvind@infusionsolutionsinc.com

Lateef, Deliveries

Lateef is a delivery driver at Infusion Solutions.

lateef@infusionsolutionsinc.com

Nick, Deliveries

Nick is a delivery driver at Infusion Solutions.

nick@infusionsolutionsinc.com

Wes, Deliveries

Wes is a delivery driver at Infusion Solutions.

wesley@infusionsolutionsinc.com

Rose Montoya, Reception

You will hear a new voice when you call Infusion Solutions, and that voice you hear belongs to receptionist Rose Montoya. Her pleasant and polite tone is an excellent first impression; you see, Rose is one of those people that seems to smile when she talks, and that is conveyed even over the phone.

Rose has been doing this for quite some time, which explains her professionalism and proficiency. Most recently, she worked for a competing home infusion company here in town for 12 years. Because of this background, Rose can do much more than direct phone calls, and so we are keeping her busy with a plethora of office projects. Literally every department at Infusion Solutions is grateful for her contributions. Additional work experience includes reception work at a wide variety of retail operations, and being the friendly face that customers come to know and love.

Outside of work, Rose stays busy with her husband of 30 years tending to their 5 acre homestead and keeping up with her 14 grandchildren. She claims to be simple and boring, but anyone who has ever zip-lined, or braved the Grand Canyon Skywalk (1000 foot drop!) has to have at least a taste for adventure. Additionally, her “unchecked” bucket list includes a trip to Spain and a visit to the 911 memorial in NYC…all in all, I’d say Rose is anything but boring.

rose@infusionsolutionsinc.com

Taryn Knutsen, Office Manager

Taryn is the Office Manager for Infusion Solutions.

taryn@infusionsolutionsinc.com

 

Chuck Loos, Account Manager

Chuck is the Account Manager at Infusion Solutions.  He started his adult work life as a high school biology teacher, and also has a background in medical sales and marketing from his 7 years as a pharmaceutical representative with GlaxoSmithKline.  He has enjoyed the transition into the home infusion realm, as he truly believes in the value of home infusion and the positive impact it has on patients’ lives.

Chuck was born and raised in South Dakota, the fourth of five boys. His childhood was a huge jumble of family, friends, sports, hunting, and food–lots of it. There was always someone around, and always something to do, not all of it parent-approved. Nonetheless, he survived high school and went to Gonzaga University on a golf/academic scholarship. Initially eyeing medicine, he switched course and ended up with a dual major in History and Philosophy. Upon graduation, he moved to Colorado to ski and try his hand at being a rock star. That…did not work. So he got his teaching credentials and began a career in education back in Rapid City, his hometown.

When the family relocated to WA state, Chuck found that his teaching credentials were limited, and his options poor. He then sought a new career, in pharmaceutical sales, which got him into the field of medicine. Now with Infusion Solutions for going on 10 years, he feels like a true veteran.

He is married with 2 children, ages 21 and 15.  They have a dog and a cat, and a great big garden. In his spare time he enjoys spending quality time with his family, the entire spectrum of outdoor recreation, and playing music in various bands.

chuck@infusionsolutionsinc.com

Andy Hutchins, Account Manager

Andy is the newest member of the Account Management team, focusing his attention on Snohomish and King Counties. He was born and raised in the Midwest, which explains his calm and pleasant demeanor. Put him on the baseball field, however, and that calmness turns into a steely resolve to strike you out with a 95 MPH heater–up and in. He played collegiate level baseball for four years, worked as a pharmacy technician at a local hospital, and ultimately graduated with a biology degree.

Andy spent the next 20 years in Minneapolis, working for UnitedHealth Group, and also gained valuable work experience in both the PBM and health technology sectors. He received his private pilot’s license and instrument rating, as aviation has been a lifelong passion for him.

Fed up with the harsh Minneapolis winters, Andy and his wife were looking to move. Throughout his work life, he had travelled to the northwest to visit clients, and always loved the beauty of the area. To test his mettle, he and three of his Midwest buddies successfully climbed Mt Rainier, and the view from the top sealed the deal. Pacific Northwest, here we come!

He has been a valuable asset for Infusion Solutions, with his multi-faceted background in the healthcare space. He enjoys making a positive impact on patient lives, and appreciates the opportunity to work with case managers, physicians, pharmacists, and other members of the care team to make the Infusion Solutions experience as great as possible.

When not working, Andy enjoys travelling, saltwater fishing (Florida Keys, anyone?), and taking in all that Washington has to offer such as wineries, islands, and amazing foods. He loves to hike, and has summited four more Cascade peaks since his initial excursion up Rainier.

andy@infusionsolutionsinc.com

 

Don Birnel
Don Birnel, Co-Owner

don@infusionsolutionsinc.com